SHIPPING POLICY

Thank you for visiting and shopping at Peach. Following are the terms and conditions that constitute our Shipping Policy. Domestic

Shipping Policy Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties And Taxes

Peach & Pip is not responsible for any customs and taxes applied to your order. 

 

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Peach & Pip is not liable for any products damaged or lost during shipping.

 

If you received your order damaged, please contact the shipment carrier to file a claim.
 

Please save all packaging materials and damaged goods before filing a claim.

RETURN & EXCHANGE POLICY

We do not offer refunds under our Refund Policy, however:

If for any reason your good(s) are damaged upon receiving them, or they are the not the correct product(s) you ordered, please take a photo and contact us as soon as possible, so we can arrange to exchange it with the correct product(s). Please do not dispose of the item(s) or packaging until we have exchanged it.


We do not accept returns for incorrect choices or a change of mind. Items returned must be unused and in the same condition as received. Buyer to pay return postage. Refund given will be for the cost of the item(s) not including the postage paid when sent. 

 

This refund policy does not apply to goods which have been used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.


We recommend that you return the product via Registered Post and provide a tracking number and that you pre-pay for all postage costs. You assume any risk of lost, theft or damaged goods during transit; therefore, advise you take out shipment registration of insurance with your postal carrier. Peach will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Contacting Us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to Peach.

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